Safeguarding Policy for Users
Last Updated: January 25, 2025

1. Introduction

At My Summit Education, we are committed to providing a safe, secure, and supportive online environment for all children using our platform. This safeguarding policy outlines our procedures and responsibilities to protect the well-being of children engaging with our services.

2. Purpose

This policy aims to:

Protect children from harm while using our platform.

Provide clear guidance for staff, volunteers, parents, and users on appropriate conduct.

Raise awareness of safeguarding responsibilities and good practices in an online educational setting.

3. Online Interaction

User Accounts
Children under the age of 13 must have verified parental consent before creating an account or accessing services on our platform.

Parents or legal guardians of users under 13 assume full responsibility for monitoring and managing their child’s account, activity, and any content shared or accessed through our platform.

Content Moderation
We actively moderate user-generated content to ensure it is appropriate, respectful, and safe for school-aged children.

4. Data Protection

Privacy
We collect and process children's personal data in line with applicable data protection regulations. Parental consent is required before collecting any personally identifiable information from children.

Security
Robust technical and organizational safeguards are in place to protect the privacy and security of children’s data.

5. Reporting and Response

Incident Reporting
Any concerns about a child’s safety or inappropriate behavior should be reported directly to our Designated Safeguarding Officer or team.

Response Procedure
We will respond quickly and appropriately to any safeguarding concerns to ensure the child’s immediate and long-term safety.

6. Training and Awareness

Staff & Volunteer Training
All team members working with or supporting children undergo safeguarding training, including how to recognize and respond to signs of abuse and how to engage with children responsibly online.

Community Awareness
We promote awareness among users, parents, and caregivers about online safety, their responsibilities, and how we help maintain a secure environment.

7. Parent & Guardian Collaboration

Open Communication
We encourage transparent communication with parents and guardians, addressing concerns and keeping them informed about our safeguarding approach and practices.

8. Review and Updates

Policy Review
This policy is reviewed regularly to ensure it remains effective and compliant with legal and best practice standards.

Contact Us

If you have any questions or concerns about this safeguarding policy, please contact our Designated Safeguarding Officer/Team at:
📧 contact@mysummiteducation.com